We'd love to hear from you

Get in touch

Whether you have a question, a custom order, or just want to say hello, we reply within minutes on WhatsApp.

Phone support

Mon–Sat 10:30 am – 8 pm · Sun 10 am – 1 pm

Call / WhatsApp+91 63016 98298 Emailinfo@thepicklestory.com

Our kitchen

Secunderabad, Telangana

Pickup / delivery hubGround Floor, 3B, Kirkee Gate Lane, near AOC Centre, Brigadier Theograj Colony, Karkhana, Secunderabad, Telangana 500015
Working hoursMonday–Saturday 10:30 am – 8:00 pm
Sunday 10:00 am – 1:00 pm

Frequently asked questions

Do you ship outside India?

Yes. We ship to the USA, Singapore, Australia, Canada, UK, Germany and more. Shipping is calculated at checkout.

How long does delivery take within India?

Orders are dispatched within 36 hours and usually arrive within 72 hours of dispatch. Metro cities typically get them in 1 to 2 days.

Do your products contain any preservatives?

Never. We use only natural preservatives (salt, oil and spices), exactly as it is done at home.

Can I place a bulk or gift order?

Absolutely. We make custom bulk orders and curated gift hampers for festivals, corporate gifting and weddings. Message us on WhatsApp to plan yours.

What if my order arrives damaged?

If a jar arrives leaked, broken or damaged, send us a photo on WhatsApp within 24 hours of delivery and we'll replace it free.

How do I track my order?

We send courier and tracking details on WhatsApp and email as soon as your order ships. You can also WhatsApp us your order number anytime.

Send us a message